Direct technical support for Transcription Aid

If you fail to resolve your problem yourself you can obtain further technical support from us by e-mail.

First, collect the following information about your technical problem. If you can't find the information, do please carefully check with your technician. If you do not supply the specific information we are requesting, our technical support team may refuse to assist you.

Installation key (in cd-Rom) (*):
First Name (*):
Last Name (*):
E-mail (*):
ZIP / Postal Code:
Describe what you were doing when the problem happened (*):
Reproduce in detail the text of the error message when the problem happened (click in the DETAILS button and copy/paste its contents here):
Operating System:
Amount of memory (RAM):
Amount of free hard-disk space:
Write the characters of the following image (*):